Return & Refund Policy

The Pleasure Delights Refund & Hygiene Policy

1. Fragrance & Body Care (Final Sale)

Due to the artisanal nature and strict hygiene standards of our products, all sales of Body Butters, Body Oils, Beard Products, and Fragrance Oils are Final Sale. To ensure the purity and safety of every jar and bottle, we cannot accept returns or exchanges once an item has left our care. We encourage you to read our scent profiles carefully to find your perfect match.

2. Diffusers & Accessories (Final Sale)

Due to the personal and artisanal nature of our fragrance oils, all sales are final. To maintain hygienic standards and ensure the purity of our sacred blends, we cannot accept returns or exchanges once a product has shipped. We encourage customers to review scent profiles carefully before purchasing.

3. Damaged or Defective Items (The Grace Clause)

If your order arrives damaged, leaking, or broken, we are committed to making it right with lavish grace. Please contact us at pleasure@pleasuredelights.com within 48 hours of delivery with:

  • Your Order Number
  • A clear photo of the damaged product and packaging

We will promptly ship a replacement at no cost to you.

Our Commitment to You

At Pleasure Delights, providing you with a positive experience is important. While our policies are in place to ensure product quality and safety, we are always here to help. If you have any questions about a specific product before you buy, please reach outβ€”we are here to help you find what you are looking for.